She smiles tiredly at him again, and once he is in, she gently shuts the door and gestures for him to take a seat wherever he'd like. "Are they? I'm so sorry to hear that." That sounds traumatizing, to say the least. Even still, while he makes himself comfortable, she will bustle about in the kitchen to get tea and snacks. "Have you found many other memories today, then?" She pauses. "Do you take sugar with your tea, dear?"