"One of the other soldiers from the battle, I don't remember his name," they admit. "Just kept calling him 'private'." And that's exactly how it was. Full memory malfunctions are literal, fully-immersive flashbacks. Partial memory malfunctions just show them pictures-- usually bad ones, often with accompanying emotion, but not usually without them forgetting where they are, let alone who they are. "Was trying to get him back to base to report. Got Crowley back to the cabin, and then got confused."