Crowley grins back. Yeah, that's right. Queen invokes the best smiles.

"Only the best band your lot has ever come up with," Crowley says, holding up his mobile, where a picture of the band graces the mp3 that he's downloaded. He points to the lead singer. "Freddie Mercury. Where I got my username. Top notch. Saw him at Live Aid, absolutely stellar performance. I was up front."